Term and Conditions

Agreement to Terms

By using this website or booking a service through Preway Home Support, you agree to the terms below. If you don’t agree, please don’t use our site or services.

Our Services

Preway Home Support provides technology installation and support services, including streaming device setup, router and network installation, security camera installation, and TV wall mounting, available remotely or on-site depending on the service.

Booking & Scheduling

Services are scheduled after you contact us through our website, email, or phone. We’ll confirm availability and details with you directly before any work begins.

Cancellations

If you need to cancel or reschedule a booked service, please contact us as soon as possible so we can adjust our schedule accordingly.

Customer Responsibilities

You’re responsible for providing accurate information about your service needs and ensuring reasonable access to the relevant space or equipment for the technician to complete the work.

Limitation of Liability

We take care to perform our services professionally. However, to the extent permitted by law, Preway Home Support is not liable for indirect or incidental damages arising from the use of our services, except where caused by our negligence.

Changes to These Terms

We may update these terms from time to time. Continued use of our website or services after changes means you accept the updated terms.

Contact Us

Questions about these terms? Reach us at contact@prewayhomesupport.com.